Customer support
Need help?
For purchase or download issues, keep the email address and Paystack transaction reference used at checkout — this is what helps us locate your order and resolve delivery issues.
Email support
For order issues, download problems, or anything else, email us and include the address and Paystack transaction reference used at checkout:
Before you email us
Check your receipt email and the payment confirmation page first. If a download link has expired or a payment is not showing as confirmed, please wait a moment and try again — most issues resolve themselves within a few minutes.